I started Scentbird in September and got my first bottle in October. I paid again in October and November and December. They sent me one more bottle in December, and refuse to send me my November bottle. I have tried to resolve this and there is no phone number for them because then they would actually have to take care of a customer. Buyer beware, and I would just go with ScentBox. Cheaper, more selection, and they have a phone number to call if there is a problem.
Bottom Line: No, I would not recommend this to a friend
6 people found it helpful
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Company Response from Scentbird
Kenneth, we are so sorry that you did not receive one of your shipments! That is definitely not up to our standards. If the issue has not yet been resolved, please send us an email at kayla@scentbird.com. Thank you.