E Dalrymple
TexasMember since December 2017

Reviews (1)


    • Dec 15, 2017
    • Verified Reviewer

    Nucific BIO X4

    Don't waste your money

    Overall Experience:

    No results, but more disturbing is they tell you that you can return items for refund, but do your math first. I'm still fighting for credits on returns and the company will not respond. Also, beware of how they trick you into purchasing more than the original, "just try." I ended up getting 3 times the amount of product than I originally wanted (note, somehow 3 different order numbers!).

    I have written about 10 emails and they will not respond. They just keep trying to sell me more product.

    Bottom Line: No, I would not recommend this to a friend

    94 people found it helpful

    Link to this Review
    • Dec 17, 2017

      Company Response from Nucific, LLC

      Hi there, Naomi here with Nucific. Thank you for leaving us a review of your experience with BIO X4. I am sorry to hear that our return process fell short of your expectations. I would love to help sort this out for you. It is never our intention to upset our customers or send them more products than they wanted. During the checkout process, it is likely that you accidentally clicked on some of the most commonly purchased products. For most customers, this is a helpful feature because they can see what other people are usually buying, as well as the amount being purchased.

      This does, however, add the product to your order which is why there were multiple order numbers. I can assure you that we always honor our 90-day money back guarantee and try to make things right by the customer when they feel if we have wronged them in some way. Please email me at sam@beverlyhillsmd.com so that I can ensure you receive your full refund as promptly as possible. Thank you, I look forward to hearing from you.


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