I had an issue with my lashes and the customer service was perfect in dealing with my matter. Exactly what you want from a company.
I love my lashes, I have found them quite easy to use. They are pretty comfortable. I would like to try the other styles out! I'm just a little unsure about how they follow your eye shape as you can't bend them around and so they are flicking up at the end. I might just need to experiment with the position more. They are beautifully presented though, and overall I am happy with my purchase and would recommend them!
Bottom Line: Yes, I would recommend this to a friend