Aliece
San Francisco, CAMember since December 2017

Reviews (1)


    • Dec 18, 2017
    • Verified Reviewer

    StyleWe

    Good options, but some items are not made well, and shipping takes too long.

    Overall Experience:

    I really like this site as they offer many unique style options. And I love the Flash Sales and discounts they occasionally offer.

    I've ordered 17 items in the last year, and have only had issues with 5 of those items.

    Some items are not made well. Two of my items arrived loose at the seams, one of which I sent back and the other I fixed on my own.

    There are also many items that are made of cheap materials. You have to use your best judgment and send items back timely if you are not happy with the quality. I also find that some of the items are overpriced. I don't mind spending money on a piece that is well made with good materials, but some items are not made well and still priced quite high.

    I ordered a nice evening dress that I wore once and noticed it was coming apart at the seems where the dress splits in the front, I fixed it and thought nothing of it. When I attempted to wear it a second time, it split at the seems on both sleeves and fell apart (it was my size, in case you were wondering if it was too small). When I tried to return it, StyleWe would not take it back as they claimed that too much time had passed as per their policy. It was only a few weeks after I purchased it but since it's not an everyday dress, it took me a while to wear it a second time, which is when it ultimately fell apart.

    I once had an order that was late, and when I inquired about it, I was told that it was delayed because of the holidays, which is fine, though they could have sent me an email to inform me that my order would be later than expected.

    The issue with this site is that it seems you can't really get a shipping date until the item is no longer processing. I have an order now that has been in processing status for 9 days and their policy states that all orders will process for 3-5 days and that shipping will take an additional 7-12 days. It would be nice if their process included more customer communication, especially since it takes so long to get the items as most of them come from China.

    The final issue I deem notable is with the sizing; their sizes run really small. You must know your measurements to be sure that you are selecting the right size, in addition, though I am only a size 6 US, some of the items do not come in my size. One thing I really do appreciate is that they do carry some plus sizes, which is nice, however, it would be nice to see more items that come in plus sizes.

    Great site and great options, but be careful what you buy.

    Bottom Line: No, I would not recommend this to a friend

    4 people found it helpful

    Link to this Review
    • Mar 20, 2020

      Company Response from StyleWe

      Hi Aliece,

      Thanks for being a loyal customer with StyleWe, if you are not satisfied with the products, and submit a return request online and write down your feedback, then we will handle your return request and send you the return label.

      Normally our delivery time is 2-5 business days of preparing the orders and 7-10 business days of shipping (2 to 3 for express shipping).

      Our estimated delivery dates are based on several factors, including the destination address and how quickly we can assemble and prepare your items for shipment.

      So there might be a delay if there are some unexpected issues like shortage in inventory.

      For long time waiting, we would happy to provide some discount for customers as a reimbursement!

      Thanks for your patience! Please don't hesitate to email us if you have any questions.

      Best regards,

      StyleWe


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