After falling for the promotional offer, I was then billed another $89.95 to my card 2 weeks later. Having called and being put on hold and then transferred around for 50 minutess, they initially offered me a 25% refund. When I went to town, they offered 50%, and finally after another threat to expose them etc, they said they'd refund 75%. They said it would take 3-5 days to refund. This is a total scam, and I am going to post to BBB and every site available about them. And the product itself is worthless.
Bottom Line: No, I would not recommend this to a friend
29 people found it helpful
Link to this Review
Company Response from Beverly Hills MD
Hey Nikki, this is Samantha from Beverly Hills MD. I wanted to sincerely apologize for any issues you encountered with our customer service center. I have never heard of our customer service center act like this with our guaranteed refund policy, and I am truly shocked. It honestly upsets me to learn that you had such a frustrating experience with our company. I would love for you to email me at Samantha@beverlyhills-md.com so that I can get you your refund and learn more about this issue. We really need to make sure this never happens again here at Beverly Hills MD. On behalf of our entire Customer Service Team, I want to once again apologize! Please take care, I look forward to hearing from you soon.