I have been a HelloFresh customer for two years. There have been 2 or 3 meals that we didn't like, and I always received a refund and/or credit. Customer service has always been polite, responsive and customer-centered. You have to read the guidelines, and you can skip a month, skip a week or postpone or cancel your subscription. Due to the use of regional delivery services, you may receive late shipments, but that is not on HelloFresh, and they will always make it right.
The meals do NOT take an hour to prepare unless you can't cook. They are tasty, creative and healthy. I love it!
Bottom Line: Yes, I would recommend this to a friend
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