I, like many reviewers, have had an absolutely terrible experience with Vroom. I purchased and put a deposit down. They sent the paperwork a day later than they claimed, then finalized the purchase and wired the money, then they lost my paperwork and then found it.
It has now been two weeks and I have heard all kinds of excuses on why it has not been shipped. They have lied to me about shipping and claim the car is getting service work done (after claiming it passed quality control). I am going to cancel my order and hope the refund process goes better.
Do NOT buy from Vroom!
I wished I would have read more reviews before wasting my time with them.
Bottom Line: No, I would not recommend this to a friend
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