OhioMember since December 2017

Reviews (1)

    • Dec 21, 2017
    • Verified Reviewer


    What the?

    Overall Experience:

    I have done many, many monthly subscriptions and this one is hands down the worse.

    I subscribed for a 3-month subscription and after paying, my page suddenly said I was on a waitlist BUT I can skip it if I share their site on social media. Uh, no! THAT wasn't part of signing up. I just paid and nowhere did it say there was a waitlist prior to paying, nor that they would hold my membership hijacked unless I shared.

    I emailed them and said there was nothing stating the waitlist and they reassured me my box will be sent sometime next month (of course no date is given). I said I'm not waiting over a month for something to be sent out when I just paid in full, and I'm not sharing their site until I get the boxes to see if I like it or not. If I'm on a waitlist, I wanted to cancel, and then suddenly I get an email stating there isn't a waitlist for 24 hours starting on December 18th.

    I contacted customer service again saying if I can do that then keep my subscription. No response. I emailed back after another day and said I'm very confused as to what is going on with my account. The employee told me that the offer ended on the 14th. I sent him a snapshot of the email, and now I'm done.

    Way too confusing, unprofessional, bad communication, no phone number to call. Definitely, buyer beware.

    Bottom Line: No, I would not recommend this to a friend

    16 people found it helpful

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