I went through the whole process with them, submitted all required documents, verified funds with my bank and signed all documents, and then they turned it down because they could not verify my employment on a landline! I tried to get in touch with my underwriter to see if there was another way to make the call and no reply. There was NO reason for the way they handled my deal. I wouldn't want anyone else to go through this! Stay away!
Bottom Line: No, I would not recommend this to a friend
9 people found it helpful
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Company Response from Carvana
Thank you for taking the time to reach out to us and provide feedback on your experience with Carvana. Due to discrepancies on your account, we were unable to move forward with the purchase of the vehicle. We hope you are able to find the perfect vehicle, even if it's not from Carvana. If you have any additional questions or concerns about your account, please contact us at 800-333-4554. Thank you!