The Peloton bike broke after two days, and it has been three weeks trying to get it fixed. They keep telling me someone will contact me, although they never do. I’ve spent many hours trying to get it fixed; emails, chats, phone calls, and nothing works. They finally confirmed that someone would come and fix yesterday so we made sure we were home, but no one showed. I called, and they said they have no record of it, although it was right in my email that they sent. It’s a sad joke at this point, they are completely unable to help me and I have a broken bike that I’ve only used twice.
No exaggeration; completely true and sincere review, unfortunately. Just terrible experience. Big mistake to buy!
Bottom Line: No, I would not recommend this to a friend
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