I've ordered many things across the board on this site. Shipping was as described on their site. Customer service replies had been between 6-24 hours. I submitted photos of broken/damaged/incomplete orders, and they did refund me for them.
Then, my account was blocked. They are asking for a copy of a current bank statement. I'm trying to work with customer service to remove the block, but they said they could not remove the block due to company policy.
I'm a bit concerned that they requested a bank statement. That's a really big red flag.
Bottom Line: No, I would not recommend this to a friend
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