Tina Moore
Phoenix, AZMember since January 2018

Reviews (1)


    • Jan 4, 2018
    • Verified Reviewer

    Luminess Air

    Beware of pricing and poor customer service

    Overall Experience:

    First off, I love the airbrush, but I have to agree with all the other reviews below that they are not honest and upfront about the pricing. I understand there are five payments of $39.99 plus tax, but I was not aware that I was automatically being enrolled in automatic make-up shipments, and that they charged my card. Plus, you receive no receipt for the make-up order you receive.

    In addition, when I called Customer Service, the representative was very rude and cut me off when I was asking for a break down of charges. They have RUDE people answering the phone. For this, I will not buy any future make-up from them and rather order a more expensive machine elsewhere.

    Lastly, when you do place orders, the "supposed" promotional codes do not work, and they charge your credit card per item, as opposed to the total of the order, which makes it look very shady.

    Just beware of the charges, and don't be afraid to dispute the charges, once charged, with your credit card company.

    Bottom Line: No, I would not recommend this to a friend

    111 people found it helpful

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