Betty Worri
Wellington, FLMember since January 2018

Reviews (1)


    • Jan 6, 2018
    • Verified Reviewer

    South Beach Diet

    Heads up - read fine print before you accept auto ship if you decide to sign up for the program

    Overall Experience:

    After some research, I decided to try the South Beach Diet plan. I received a huge box with various food items. Some of the meals were edible enough, but most of them tasted strange. Some were just not edible and had to be discarded.

    I had so much food left over close to my next auto shipment that I decided to delay the next shipment. Then I decided maybe I should just cancel the program altogether because I still haven’t finished eating the first batch of food. But alas, as easily as they make it for you to sign up online, it is impossible to cancel online. So I had to call the dreaded customer service. After several attempts at dissuading me from leaving the program, they dropped it on me: "just would like let you know that per the auto-ship agreement you signed when you joined, we’ll have to charge your credit card for $125 for canceling before your second auto-ship."

    I obviously can’t place all the blame on the company because I should have paid more attention to the details on the sign-up page. However, I still think it is a very underhanded way to do business. That detail is important enough that it probably should be the first thing you read when you start the sign-up process.

    I have never written a review, but I feel so strongly about businesses misleading consumers that I have taken the time to write this review. Hopefully, it will help someone avoid my mistake. It wasn’t for me for reasons summarized above, but it may be the perfect program for someone else. I just like people to be aware of the pitfalls before they jump in.

    Bottom Line: No, I would not recommend this to a friend

    10 people found it helpful

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