I canceled registration via email within the 7-day cancellation period. According to DietBet’s policy, bets are fully refunded as long as you cancel within 7 days. I canceled after 4 days, after encountering a pretty serious technical bug on their website.
DietBet customer service emailed back acknowledging my cancellation request and said they’d issue me a refund. They never issued the refund, and never responded to my last reply. When I contacted them inquiring about the status of the refund, they claimed they didn’t have a record of it. Even after I forwarded them the entire email thread promising the refund, plus screenshots, nothing.
It’s a total scam! A dishonest company that doesn’t honor their own policies.
Bottom Line: No, I would not recommend this to a friend