Don't waste your time and money on this product. It does not even deserve one star.
I just received my shipment of the Hair Revitalizer, and it is a greasy sludgy mess. It is a leave-in product, however, has the consistency of hand lotion and it looks and feels like you put that in your hair. I had to wash my hair twice and still feel like I didn't get all of the gunk out of my hair. Seriously makes me wonder how legit this product is as no reputable hair product would be like this. I suppose if you were a bald-headed man it would not be as disgusting, but as a person who needs to go out in public, I don't want it to look like I dumped the grease bucket on my head. Impossible to style your hair with this gunk in it.
They did process a refund, but I have to pay return Priority Shipping. I have to wait to see if they actually credit my account. What a rip off. It costs me $12. As a person suffering from hair loss, I am disgusted in how many companies are out there just to rip you off. Add this one to the list.
Bottom Line: No, I would not recommend this to a friend
136 people found it helpful
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Company Response from JuveTress™
Hi Mary Ellen, I'm Nadia from JuveTress. Thank you so much for taking the time to leave us a review about your experience with the JuveTress Revitalizing Hair Therapy. Our customer's satisfaction is our number one priority, so I am truly sorry that your experience was not a reflection of this and it was not what you had expected. As with all products, we do understand that they may work well for some and not for others. I have taken note of your review and will do my best to implement these suggestions in the future.
I am happy to hear that you took advantage of our ironclad, 180-day money back guarantee. As is industry standard, our money back guarantee typically does not cover shipping and handling. I am so sorry for the confusion that this has caused. As a one-time courtesy, I would love to issue you a full refund, no need to send anything back. Please send me an email at Nadia@JuveTress.com. Again, I am so sorry for the inconvenience that this has caused. I look forward to hearing from you and making this right! Thank you!