It has now been ten days since I sent in a ticket to Scentbird, and all I've gotten from them is an auto-reply that keeps asking for the credit card number used to make the purchase. I can't provide that because it was a PayPal purchase, which I only did because they offered the $13 deal. The perfume was great, but the customer service though is horrible.
Bottom Line: No, I would not recommend this to a friend
2 people found it helpful
Link to this ReviewLinked to PayPal. Was supposed to be $13. Charged $14.95. Overdrafted my linked bank account because I only had $13 in PP. So the last shipment cost me $46.95. I am canceling my subscription.
Company Response from Scentbird
Ky, we are so sorry to hear that you had a rough start with us! It looks like we were able to resolve your issue and make things right. The feedback that you had provided to us via email was used to resolve the issue you had so that others do not have the same problem.
We hope things have been great since! If you have any other trouble now or in the future, please email support@scentbird.com with "HighYa" in the subject line.