Reviews (1)

My first and biggest complaint is with the inconsistencies involving the shipping. It is really frustrating to get my scent by the middle of the month some times, and on the last day of the month other times. I understand there is time involved with fulfilling orders, however, I find it hard to believe it takes three weeks to process everything when my payment is taken immediately on the 5th of every month.

My second complaint, the variety is not good. I have a few items left in my queue, but to be honest, I don't know how much I really want them, and I have been considering canceling. I don't want lotions, and I really think that was a waste of time and a big annoyance based on the fact that more variety in fragrances would make more sense, seeing that this company is called Scentbird, not "Lotionbird."

My bottles do not always come full, and sometimes they have leaked. The amount of time it takes to send out the products would make me believe that there should be better quality control in the products being sent out.

I would like to see more Tom Ford options; I think more niche brands would be good as well.

I am marking that I would not recommend this to a friend, however, I think with some improvements I would. This could be a really great service, however, there are many issues that have me questioning if I want to continue. For now, there are at least a few more items that I want to try. My hope is that there is more, quality, and fragrances added in the near future.