Thomas R
Thomas R
El Paso, TXMember since January 2018

Reviews (1)


    • Jan 11, 2018
    • Verified Reviewer

    Scentbird

    I like Scentbird, but they have room to improve

    Overall Experience:

    So I really like Scentbird, and here is why.

    - I love trying a new smell before committing to a full bottle purchase.

    - I love the selection.

    - I love the recommendations, and in most cases, they are perfect and are exactly what I was looking for.

    - if I have an issue, these guys are super quick to fix it.

    Thank you!

    So, they do have room to improve, here is what I would like to see.

    - Discounts on full bottle purchases for members.

    - Full bottles in stock. There have been times when I find a scent that I love, but they don’t stock it, or they're sold out. This happens more often than not.

    - A reward system that lets you choose how to be rewarded. For example, if I get someone to sign up for Scentbird, instead of getting a sample size, maybe I could save my points up for a full bottle.

    - I would like to see a little better tracking system for orders.

    - I would also like it if the shipping package was not just a bubble envelope. I have had some monthly test bottles arrive broken.

    Bottom Line: Yes, I would recommend this to a friend

    1 people found it helpful

    Link to this Review
    • Jun 14, 2019

      Company Response from

      Hi Thomas,

      Thanks for the honest review, I truly appreciate it! Even though this response is a year late, we will definitely take all of your suggestions, pass it to the team and definitely put it into action :)


Showing 1-1 of 1