Reviews (1)

Proceed with caution. I wished I had come to an external site for a review of BetterHelp before signing up with them.

I just finished one-month counseling with a counselor on BetterHelp. I came out angry and frustrated at the counselor and my issue not resolved.

I found my counselor to be superficial and inauthentic. Yes, he sent me lots of messages (every day or every other day), which sounded nice at first instance, but every time it is the same pre-written copy-and-paste message.

I went into counseling for my procrastination issue, but I received general messages like "I understand your anxiety and stress issue" multiple times with no mention about how to deal with procrastination. From a scale of 1-10, I think I read the words anxiety, stress, and depression 9 times as opposed to procrastination. If I stayed on longer I think I might start to believe I have anxiety and depression issues!

I was given worksheets to work with, and I did them diligently, yet the counselor came back with all flowery, kindness messages (which is fine), but no reference back to what I have written and no real advice. It is as though he never read through the given worksheets which details my issues and it was just summed up as "I understand you have a lot of suffering."

Am I being brainwashed here that I have a lot of suffering?

As with some other reviews I have read, the counselors are just out to get good ratings, and they don't really care.

And I agree, better save for proper one-on-one counseling.