Everything was smooth sailing until I came across the new requirement stating that I cannot order the same fragrance for six months. That requirement just plain sucks. I don’t use the program to find a fragrance to purchase an entire bottle. I use it as a cost-effective way to purchase designer fragrances. Also, some of the reviews state that the fragrances are not authentic and that is extremely troubling. If that disclaimer at the bottom of each fragrance description is what some think, that’s enough to steer me away. What does it mean that it’s not related to the original designer? Do you rebottle designer fragrances or recreate designer scents?
Except for the reasons stated above, I’ve been happy with the service.
Bottom Line: No, I would not recommend this to a friend
Company Response from
Hi Nicolette! I'm so sorry about the confusion caused by the policy change. As a discovery fragrance company, we want to make sure that each subscriber is able to try and explore new fragrances. And we're always happy to help you find similar scents. I'd also like to add that all of our fragrances are 100% authentic and are provided to us by authorized vendors, or by the brands directly. We do not alter the scents in any way. Scentbird simply repackages the fragrances into our signature packaging so that we can offer our monthly service, but this should not affect the fragrance or the staying power of the fragrance. Authenticity is something that we take very seriously! If you have any questions or concerns, please email us at socialsupport@scentbird.com. We're happy to help!