I emailed the company two months ago, asked them to cancel my subscription, due to the point that unless your subscription is not due yet, it won't let you cancel your account on its page. So I emailed them, and what I got was a generic email back telling me how I could cancel. But at the time, that option wasn't available, and that's where they screw you.
The subscription is supposed to be under $15.00 for the month, but yet, they charged me $70.00 every three months, for a product that I asked to be canceled, and they refuse to return your money! Even if you send it back!
Save your money, go to FragrenceNet, you get a full bottle for $20.00 more. Don't deal with them! This isn't the last they have heard from me. Oh, and by the way, my account still hasn't been canceled.
Bottom Line: No, I would not recommend this to a friend
Company Response from Scentbird
Lorraine, I am so sorry to hear about your frustration, when you needed to cancel your Scentbird subscription. While our intention was not to make canceling difficult, based on complaints like yours, we have since made several changes to the way our subscribers can cancel their subscriptions. The option to cancel is present on active subscriber accounts at all times now. In addition, we have been in the process of implementing several other changes to be more focused on providing excellent customer service.
Should you ever choose to return to Scentbird, please send us an email at support@scentbird.com with "HighYa" in the subject line. We'd be happy to make things right.