I like receiving the samples, it’s great! I have referred friends and received an email that two friends bought/signed up, but I have never been contacted or received anything free, nor have I been directed to pick my free item.
I have had two shipments that didn’t make delivery, and this is the second time my shipment has been lost or whatever the case may be. It is getting very disappointing. I have yet to get the second one resolved. I do not like doing business with a company that will not call you nor can you call them!
I will no longer refer, at least not until this is resolved.
Bottom Line: No, I would not recommend this to a friend
1 people found it helpful
Link to this Review
Company Response from Scentbird
Hi Rhonda! I am so sorry to hear that your experience with Scentbird wasn't great. Looking at your account, it looks like you didn't receive credit for any referrals because there aren't any referrals on your account. This might just mean that friends didn't subscribe using your referral link. If you have the full names and/or email addresses of the friends you referred, please send us an email to support@scentbird.com with "HighYa" in the subject line so that we can make things right.
As for your two missing shipments, I am showing that you were billed twice, and two orders were delivered to you. If you are missing one of these orders, please send an email to the above address with the same subject line, we really want to ensure you get the orders you paid for.