I get billed for Scentbird the first week of the month and then I don't see it until the end of the month. Why does it take so long? I am unsure if I will continue the service. The choices are mostly floral, which I don't like, or the description says "woodsy," and it's floral. I am getting dissatisfied.
Bottom Line: No, I would not recommend this to a friend
Company Response from
Hi Lynette,
Thanks for writing us a review and we really do appreciate this feedback. Because we ship in batches and work hard to customize each order according to the fragrance you’ve selected, delivery time may vary. In addition, because our fragrances are considered Hazardous Materials, the shipments can take up to ten business days to be delivered in ground shipping. I am also sorry to hear that the fragrance suggestions are not in your liking. But, I want to let you know that you can also reach out to us so our fragrance experts can give you amazing fragrance suggestions that you will surely like :)
If you ever choose to return to Scentbird, please send me an email to socialsupport@scentbird.com with "HighYa c/o Pat“ in the subject line. We are happy to assist you in any way we can :)