Jeffrey Maxwell
Surprise, AZMember since January 2018

Reviews (1)


    • Jan 13, 2018
    • Verified Reviewer

    Opendoor

    Pleasantly surprised.

    Overall Experience:

    The wife and I were starting to downsize before retirement and were looking into selling our home. We decided to give Opendoor a chance. I didn't know anyone personally that had used Opendoor, so I was somewhat skeptical of the company.

    We had an acceptable offer within the hour after requesting an offer online. We accepted this offer, but after 24 hours, we received another offer via email from another Opendoor representative that was substantially lower than the first offer. We obviously ignored the second offer but it kind of reinforced my skepticism.

    A word of advice, be ready to clear your house out. We were not ready and had to scramble and work very hard to get the house empty and ready for the final walkthrough.

    Once you accept their offer, things move really fast. From the home inspection team to closing. I was still uneasy about using Opendoor and thought they might try to lower their offer with high-cost repairs after the home inspection. The home inspection went very well, and I happily agreed to pay for the requested repairs.

    The final walkthrough was quick and easy with no issues. No problems at closing, but I did have a couple of issues with the title company. After accepting the offer, the title company seemed to be pushing me to hurry up and close. The wife and I had a lot to move out of the home, and it just felt like the title company was breathing down our neck. The other issue I had with them was that after the final walkthrough, they slowed down and were hard to communicate with during closing. The title company is why I'm rating Opendoor a 4 instead of a 5.

    Overall a good experience and I will highly recommend!

    Bottom Line: Yes, I would recommend this to a friend

    • Jan 16, 2018

      Company Response from Opendoor

      Hi Jeffrey,

      Thank you for sharing your Opendoor experience with us. We'll definitely relay your comment about the title company to our team. We appreciate you taking the time to share it with us, as honest customer feedback helps us improve our business. We wish you the best in this next chapter of your life.


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