Angela Flores
FloridaMember since January 2018

Reviews (1)

    • Jan 16, 2018
    • Verified Reviewer

    Naja Lingerie

    Terrible customer service and business ethics

    Overall Experience:

    I don't ever post reviews. As a matter of fact, this is my first one to date, but I am absolutely appalled at Naja and their poor customer service as well as their ethics in general.

    I returned two leggings and two sports bras within the 15-day policy and they accused me of wearing them. The tags were attached, and I have documented that I requested to return within one to two days of receiving their items. I for sure didn't try one of the items on because it was a duplicate order (I kept one). I even kept three of their items, which makes me even more appalled at the fact that they are trying to pull this. When I requested a phone number to speak with one of their supervisors, they said that "they provide phone service."

    I will never be using this company again. I can't even enjoy the items that I did keep because I am so utterly disgusted with the way that this company does business. I have never in my life had an experience like this with a clothing company. I feel so violated!

    Bottom Line: No, I would not recommend this to a friend

    36 people found it helpful

    Link to this Review

Showing 1-1 of 1