So, I ordered a dress, which was not cheap, and boxed it up for my wife at Christmas. She opened the box on Christmas Day, I picked up the dress and held it for her to see, and she immediately said, “no, that’s just not right for me." I had misjudged whether she would like it. So, I personally take the dress, box it up and send it back. I did not ask for a refund, just store credit. My wife never tried the dress on, or really even held it.
When I inquired about my store credit, here’s what they said: "we cannot give you a refund because your dress has a strong smell of perfume." How insulting. It’s insulting to my intelligence. Can’t they come up with a better reason for such a scheme? I boxed it. And I don’t wear cologne. It absolutely had no “strong“ smell of anything!
Do yourself a favor, and stay away from these people. These kinds of things are the way they make their money. I suppose they will do anything they can to save on shipping costs, either to and from China.
Bottom Line: No, I would not recommend this to a friend
5 people found it helpful
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Company Response from StyleWe
Hi LeFavi,
Sorry for the situation.
- Please make sure the item(s) in the return package matches the return requests.
Any unmatched item(s) might result in a loss at the return center.
- Item(s) must be returned with all tags attached, unworn, unwashed, unstained and unperfumed, in the original bag.
If you have any questions, you can send an email to services@stylewe.com, you will get a reply in 24 hours. You can also chat with us online as well.
Have a great day!
Best regards,
StyleWe