S. Susser
Phoenix, AZMember since January 2018

Reviews (1)


    • Jan 18, 2018
    • Verified Reviewer

    Opendoor

    Cheap company

    Overall Experience:

    I am signing for my home tomorrow. They will scam you to the very end about things they will fix in a home, they make deals about fixing the home with only things they don't have to put any money into.

    1. They said they would match and replace a floor. Their solution was to move it from other areas that now do not have a floor.

    2. They said they would fix a cartridge in a shower. They turned up the water heater to leave sinks boiling. This they did the day before closing to try to make me feel like I did not have a choice. They would not even change a light bulb they signed to fix.

    Message to agents stays clear with your buyers. My agent paid for the repairs to get me into the house and now has to bill Opendoor.

    Buyers, plan to fix everything after the inspection, hire your own inspector, not one from Opendoor. This part will hurt you dearly.

    You will pay for everything extra, and they will try to scam you into paying for things they are supposed to cover.

    It has been a nightmare dealing with this company. If I knew what I was getting into I would never have tried to work with them. It has been such a headache.

    Bottom Line: No, I would not recommend this to a friend

    18 people found it helpful

    Link to this Review
    • Jan 18, 2018

      Company Response from Opendoor

      Hi S. Susser,

      Thank you for the feedback. We’re committed to delivering a sound home in good repair, and we’re sorry to hear that you're having a frustrating experience. Would you be able to email us at community@opendoor.com with a little more information, so that we can properly address the issue?


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