A friend ordered two leather bags for me (at different times), and I was VERY pleased with the first one; it was exactly as shown. With the second one, the dye/ color looked different, but the quality otherwise was VERY good.
THEN, I ordered (again, through my friend) a LEATHER backpack, and was sent a NYLON backpack! I was simply SHOCKED. The quality of the backpack seems excellent (a lot of zippers, and only time will tell if they are any good/work properly), but it ISN'T LEATHER, although the tag on it even says LEATHER.
StyleWe doesn't seem to HAVE a return policy. If THEY make a mistake or LIE about something, is my only recourse to tell others to beware and NOT shop with them? And, I just ordered four dresses! So, I will find out if their clothes are any good. Americans expect an honorable system.
Bottom Line: No, I would not recommend this to a friend
5 people found it helpful
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Company Response from StyleWe
HI Andrea Jeffress,
Sorry that you are not satisfied with the item(s).
Purchases (except swimwear and final sale) can be returned/exchanged within 30 days from the delivered date.
Kindly please sign into your account on our website and go to My Account-Order History.
There is a "Return/Exchange" option in the specific item. You need to click it to submit the return/exchange request and will get authorization from us by email with return resolution.
You can check the return policy here：https://www.stylewe.com/information/information?information_id=9.
FYI: Item(s) must NOT be returned to the address on the package you received. We will send a label with our designated return address by email after you submit the return/exchange request online. We do not accept returned item(s) that were sent back by you directly without our authorization and no refund will be issued if customers don't act accordingly.
Thanks for your cooperation.
If you run into any issues, feel free to contact us at any time.
Best regards,
StyleWe