Reviews (1)

Worst company ever. Do not do business with them.

I have a security system with Vivint. This company is the worst in customer service and problem-solving. Their cameras and security systems do not work. I had a tech at my home for five hours a couple of months ago. I told him before he left the camera to the front door was still not properly working and he said it just needs to finish uploading, and once that's done, it will work.

That was a lie. Last night my car that was parked in my driveway, in sight of the front door camera. My car was broken into, and there was no camera footage at all of it.

I need to cancel this service because the equipment doesn't work. At a time like this and for the amount I paid for these cameras, you would think they would work. This system doesn't even let me see when someone is at my front door; it's constantly just buffering. The WORST experience and worst customer service ever. The three men I spoke with today, none of them could give me any type of resolution or help, and they blamed me for the product not working.

I will seek legal advice on this matter. Please don't do business with this company. It's a nightmare.