Very negative experience. After my free two weeks, I called in to cancel my subscription and was assured it would be canceled before the next shipment went out. It wasn't canceled and I got charged for the next shipment. To my surprise, once it arrived I called again to cancel, and they said since it was their error I would be fully refunded. My account was canceled, but my refund was nowhere to be seen. I had to call again over a month later to ask for a refund yet again, and they wouldn't refund my full amount.
Customer service promises things that they either can't or don't have the will to accomplish. I would advise others to stay away from this company.
Bottom Line: No, I would not recommend this to a friend
6 people found it helpful
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