Hector Santiago
Austin, TXMember since January 2018

Reviews (1)


    • Jan 23, 2018
    • Verified Reviewer

    Hubble Contacts

    Negative experience

    Overall Experience:

    Very negative experience. After my free two weeks, I called in to cancel my subscription and was assured it would be canceled before the next shipment went out. It wasn't canceled and I got charged for the next shipment. To my surprise, once it arrived I called again to cancel, and they said since it was their error I would be fully refunded. My account was canceled, but my refund was nowhere to be seen. I had to call again over a month later to ask for a refund yet again, and they wouldn't refund my full amount.

    Customer service promises things that they either can't or don't have the will to accomplish. I would advise others to stay away from this company.

    Bottom Line: No, I would not recommend this to a friend

    6 people found it helpful

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