Martha Belanger
VirginiaMember since January 2018

Reviews (1)

    • Jan 24, 2018
    • Verified Reviewer


    It's hard to cancel...

    Overall Experience:

    I found the products and prices to be fine, but...

    I canceled a year ago, hadn't been ordering, and I'd retired from work, so my wardrobe needs and budget had changed. I was sent a check for the amount of gift cards for months I was charged but didn't order anything. I unsubscribed.

    A year later, I got an email saying I had gift cards, and they'd been charging my credit card since the time I'd canceled. After a difficult conversation, I was again offered a refund. BTW, they refund by check vs. crediting your card. I don't trust that they will honor my request to stop charging my card.

    You ask, why didn't I see the charges on my credit card statement? Because I'd unsubscribed, I wasn't getting monthly emails from JustFab, and my husband pays the bills and doesn't question my credit card charges. I will be more vigilant this time.

    Bottom Line: No, I would not recommend this to a friend

    1 people found it helpful

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