In August 2017, I purchased a $79 dress on StyleWe in a moment of late night weakness against my better judgment. When I received it, it was extremely ill-fitting; cut so cheaply and poorly in the neck and armholes that I couldn't even shimmy into it, and there were no zippers either (and I am petite and thin, and ordered an XS, the appropriate size).
I was dismayed to realize that this was a Chinese startup with unvetted customer service, but I wanted to give them the benefit of the doubt and proceeded with a return. They provided me a label with their address on it: Runfa Xu (StyleWe), etc. in Guangdong China (TEL: +86(020)66694591.
And I paid $22.75 for the international postage.
Well, this return that I sent using THEIR printed label, was returned to my mailbox today after having traveled to China and back with a note saying "invalid address."
What a waste of $100! Never again! Well, in 2018, this company at least still has scam status in my book.
Bottom Line: No, I would not recommend this to a friend
4 people found it helpful
Link to this Review
Company Response from StyleWe
Hi Darleen Chyu,
For a money refund.
- Please make sure the item(s) in the return package matches the return requests.
Any unmatched item(s) might result in a loss at the return center.
- Item(s) must be returned with all tags attached, unworn, unwashed, unstained and unperfumed, in the original bag.
After you have mailed back the package, please provide a return tracking number to us, then we will check.
If you do not have a return tracking, kindly send us a picture of the return receipt.
Once we have received the return, we will issue the refund per your request.
If you have any questions, you can send an email to services@stylewe.com, you will get a reply in 24 hours. You can also chat with us online as well.
Best regards,
StyleWe