Julia
Atlanta, GAMember since November 2015

Reviews (1)


    • Nov 17, 2015
    • Verified Reviewer

    Winc

    Disappointing experience but great customer service!

    I've had Club W for the last 10 months, and had multiple shipping issues. I also wasn't a huge fan of most of the wines I received. I just canceled after three attempted deliveries of this month's shipment (attempted delivery to my workplace where there was a receptionist to sign for the delivery). I was pleasantly surprised by my customer service rep! She apologized profusely for the multiple shipping headaches, and helped me quickly cancel my membership without trying to get me to stay on like most membership services. She also gave me a full refund for the wine I didn't receive.

    Bottom Line: No, I would not recommend this to a friend

    1 people found it helpful

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