On November 15th, 2017 I went into Sono Bello for an upper and lower eyelid lift. It is now January, and I have a huge lump in the corner of my right eye and a scar that has such uneven skin that it literally has a shelf of skin sticking out. Makeup makes it look worse. The scar on the other eye is at least flat, but it looks like they drew it with an etch-a-sketch.
I have called to Sono Bello office, they just smile and tell me to wait six months, as if time will suddenly make the skin go flat again and the scar go away (not likely). I tried to contact the main office in Seattle, and they won't even call me back. There is no interest in my problem at all, now that they have my nearly $5K.
During the surgery, the doctor was flippant and acted like they were doing me a favor. I was leaving the surgical suite and she was sitting in the hall texting. I guess I just inconvenienced her day. When I left, I had blood running down my face, and they did not even try to clean me up. It was like I went to a foreign country or something. My first visit was high-pressure sales. I can only compare it to a timeshare presentation.
AVOID these quacks and hacks! They deserve NO stars!
Bottom Line: No, I would not recommend this to a friend
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