My experience has been very good. No complaints. They have been very responsive to every concern and question. They treated me an additional two months to get my teeth straighter. They had me come into their office to reassess for two months more treatment. They credited me one payment when my aligners were late. They have done absolutely everything a reasonable customer could ask for in service. I felt compelled to write a review for them when I saw that there were some negative reviews.
Bottom Line: Yes, I would recommend this to a friend
7 people found it helpful
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Company Response from Smile Direct Club
Thank you so much Craig! Your support means a lot to us.