Reviews (1)

There should be zero stars to rate companies like this.

Like everyone else, I have not received my product as the order confirmation letter stated it will be shipped within 3-5 business days, so I did some online research, and there are many complaints, and the business address is also fake.

I contacted online customer service and recorded the whole conversation. Just like one of the previous reviewers said, it's all same answers: "As I have checked, your order will be shipped soon." And "I cannot commit any fixed timeline, but I can assure you that our delivery teams are working 24x/7 to deliver pending orders. It will be delivered very soon." And "We are sorry for the inconvenience. We will ship your order. Soon you will receive a system notification with your tracking number for the package." Of course, I did not get any tracking number, either.

"For refund Please contact our support for better assistance: support@shopfocallure.com. They will help you to refund your money."

So I want to save my time from getting any more useless response, I disputed the charge via my credit card company.