Celia Pennington
TexasMember since January 2018

Reviews (1)


    • Feb 2, 2018
    • Verified Reviewer

    Hubble Contacts

    Great cost! Terrible return policy!

    Overall Experience:

    I was very excited to learn about this very affordable option when purchasing contacts. I have very sensitive eyes, so daily contact lenses are really my only option. I've also been impressed with the delivery schedule. I've been super ahead with deliveries, which is nice. I never have to worry about running out of contacts.

    The only negative thing I have to say, and it's a big negative, is about their return policy. I recently found out my prescription has changed. I had two unopened boxes off contact at home. When trying to return them, I was told by the CSR that she could not take contacts if it was past 30 days from the delivery date. This is frustrating. I know you can skip deliveries, but I like to make sure I have plenty of extra contacts on hand in case I lose a box, contact falls out, or really any other contact emergency.

    Now I'm stuck with 30 days worth of contacts that I can't use. I'm already creating a lot of waste using daily lenses, and now I'm literally throwing away 30 days worth. This just does not seem right. I also asked if I could swap the box with my new prescription, but this is not allowed.

    This is a great option for someone that will manage their subscription monthly to make sure you aren't stuck with unusable contacts. I will definitely skip a few months and just make sure I don't have any extra months supply lying around. My eyesight has been changing the past two years, so I can't really rely on it staying the same.

    Bottom Line: Yes, I would recommend this to a friend

    1 people found it helpful

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