I am so impressed with the customer service for HiSmile. My first order with them was lost by USPS, and they free of charge sent me a new item. Their responses were timely, and I am so thrilled with the product. It is a great way to get your teeth nice and white before a vacation or everyday life!
Bottom Line: Yes, I would recommend this to a friend
2 people found it helpful
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Company Response from HiSmile
Hi Robyn,
This is so great to hear, I am glad we have assisted you with your parcel. With the recent busy period over Christmas, I know that a lot of the couriers around the world were in high demand, and in this process, parcels can be lost in transit.
I can understand myself how disappointing this must be but I appreciate that you have been so understanding about this situation, and I am glad that we have already been able to send you a new parcel and that you have had such a great experience with the product.
Thank you again for choosing HiSmile and looking forward to seeing your results!