D Waite
FloridaMember since February 2018

Reviews (1)


    • Feb 4, 2018
    • Verified Reviewer

    JuveTress

    Returned product

    Overall Experience:

    I am returning the product because it turned my white curly hair yellow where the product was applied. I am not happy that I have to pay for shipping the product back to the supplier.

    Also, I hope in the future they will show mature women/men in their advertisement of the product.

    I am waiting for an email with the instructions of how to ship product back to the supplier.

    Thank you.

    Bottom Line: No, I would not recommend this to a friend

    41 people found it helpful

    Link to this Review
    • Feb 6, 2018

      Company Response from JuveTress™

      Hi D, I'm Nadia from JuveTress. Thank you so much for taking the time to leave us a review about your experience so far. I am so sorry to hear that you did not experience the results you had expected when using our product. Since all individuals are unique, we do understand that our products may work well for some and not for others. As is industry standard, our return policy typically does not cover shipping and handling. I would be more than happy to issue you a full refund, (no need to send anything back) just for giving our product a try! Please email me directly at Nadia@JuveTress.com and I can do this for you right away. I look forward to hearing from you and making this right!


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