I purchased multiple sets for my daughters and I. One set was defected, and the CSR immediately sent out a replacement set right away at no charge. The second set had a problem with small bottom lashes diminishing, and the in-store kiosk instantly replaced the bottom lashes with a great smile!
The lashes are a great concept, however, I think they need to make the bottoms wider so it’s easier to attach and less damaging when you remove the bottoms. Also, I would like to see a thicker top strip to keep the strength of lashes as they become flimsy over time. Still a big fan!
Bottom Line: Yes, I would recommend this to a friend
