Stephen
EnglandMember since February 2018

Reviews (1)


    • Feb 6, 2018
    • Verified Reviewer

    BetterHelp

    Can't cancel your own subscription.

    Overall Experience:

    The counseling was good, but when I came to cancel, the system told me you couldn't do this on your own. Your counselor needs to send you a link to cancel the subscription, and until they do that, and you have completed it, you are considered to still be subscribed.

    I've never come across any firm where I can't cancel my own subscription; this is definitely dodgy and a scam.

    Also, they quote you a weekly charge but don't mention they will charge you a full month in advance. Essentially, they are crooks.

    Bottom Line: No, I would not recommend this to a friend

    16 people found it helpful

    Link to this Review

Showing 1-1 of 1