Alexis Flores
CaliforniaMember since February 2018

Reviews (1)


    • Feb 7, 2018
    • Verified Reviewer

    Scentbird

    Unsatisfied

    Overall Experience:

    My experience with Scentbird was horrible. I ordered the first item, and it didn't come in for almost a month and a half. The next item I ordered said it was delivered, but I never received the item. I tried to unsubscribe, and the website did not allow me to. So they took another payment from me. I do not recommend this website.

    Bottom Line: No, I would not recommend this to a friend

    2 people found it helpful

    Link to this Review
    • Jun 14, 2019

      Company Response from

      Hi Alexis,

      I am sorry to hear that you didn’t have the best experience with us. I appreciate your review and I am grateful that you brought this to our attention. We experienced some shipping delays last year due to unforeseen challenges during a transition to a new warehouse. The transition is now over and we are doing our best to improve our shipping process and cancellation process as well.

      If you ever choose to return to Scentbird, please send me an email to socialsupport@scentbird.com with "HighYa c/o Pat“ in the subject line. We are happy to make things right for you this time :)


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