I purchased several bottles of LeptiBurn from Biotrust. It did not work. I called to tell them, and they talked me into giving them more time. Well, it still didn't work. And then time slipped passed me and it's now past their warranty period.
They said they'd put a note in my file, but they must not have. They would not refund the money.
Don't waste your money on this. Save your money, eat well, get your exercise and get your sleep. Check with your doctor for assistance if needed.
Bottom Line: No, I would not recommend this to a friend
15 people found it helpful
Link to this Review
Company Response from BioTRUST
Hi Laurie,
I hope this finds you in the best of spirits and health. My name is Tim Skwiat, and I am the Director of Nutrition and Exercise with BioTRUST Nutrition. I am very sorry to hear that you are not completely satisfied, and I'll do everything I can to take care of you. Ultimately, it's our goal to help you achieve yours, and we are also committed to providing our outstanding customers like yourself with world-class customer service.
In general, we encourage folks to give our premium, research-backed supplements (like LeptiBURN) an honest chance to work by taking it as recommended for at least 60 - 90 days. Like all BioTRUST supplements, LeptiBURN is made with the highest quality, most effective ingredients, but no product will work miracles overnight. Along those lines, LeptiBURN is designed to work best when combined with a caloric deficit (i.e., reduced-calorie intake, regular physical activity) to help promote optimal fat loss.
In other words, LeptiBURN helps make a solid weight loss program markedly more effective by counteracting weight loss plateaus and declining leptin levels common with weight-loss diets. What’s more, LeptiBURN promotes increased metabolic rate and fat burning, decreased appetite, and improved feelings of wellbeing.
That said, studies on the individual ingredients in LeptiBURN demonstrate acute (i.e., within hours and days) increases in metabolic rate and fat burning, and research shows that can add up to significant reductions in body weight, body fat percentage, and waist circumference in as little as 4 weeks. What’s more, studies suggests more profound health, weight management, and wellbeing benefits with more prolonged, consistent use (e.g., 8 weeks). More acutely, LeptiBURN users report improvements in energy levels and feelings of wellbeing and reductions in appetite.
However, as individuals vary so too may their results, and that's precisely why all of our customers—including YOU—are completely protected by our One-Year Money-Back Guarantee. So, folks can use the product as recommended (e.g., for 90 days, along with good nutrition habits and regular physical activity), and if they find that it's not right for them, there's still plenty of time to take advantage of the One-Year Guarantee.
With that said, we completely understand how time can slip by, and more importantly, I am very sorry to hear that we did not take the appropriate steps to follow up with you as you were assured. Please accept my most sincere apologies. Along those lines, I want to ensure you that we will do everything we can to take care of you and ensure your complete satisfaction.
With that in mind, I want you to know that we will provide you with a FULL REFUND for your entire purchase. Also, to make sure this is as seamless as possible, there is NO NEED TO RETURN any empty or unused bottles. Please do with them as you wish.
With all of that being said, because of the limited amount of information that you've left, can you please contact me directly at tskwiat@biotrust.com so that I can verify your account information? We have thoroughly searched our system for a customer profile that matches the information that you've provided (e.g., first name, city, state); however, it would be immensely helpful if you would be so kind as to provide confirmation of your full name, e-mail address, order number, etc., so that we can ensure your refund.
Also, I know that you came to us for a reason, Laurie, and I want you to know that I'd also like to make myself available to you for free nutrition and exercise coaching. I want to ensure you that I'll be here for you every step of your journey to provide guidance, accountability, and support. If there's anything that I can do for you, please do not hesitate to let me know.
I look forward to hearing from you soon, Laurie, and we greatly appreciate the opportunity to make this right for you.
Sincerely,
Coach Tim