E Rivera
New YorkMember since February 2018

Reviews (1)


    • Feb 12, 2018
    • Verified Reviewer

    Focallure

    Never again!

    Overall Experience:

    I order my package back on January 2nd for a makeup bag worth $28. They charged me shipping, which said I would get it in 2-5 business days. Two weeks passed and I emailed them, and they said that the order had sold out and that their shipping team is doing their best to ship out more items, which made no sense. I emailed them one week later, and they said my order is processing and getting ready for shipping. One and a half weeks later I got an email saying my order is being shipped.

    I didn't get my order until February 9th. And the makeup bag looked nothing like the photo on the website nor video; it looks like a bag you buy at the 99 Cent store, and they snitched it themselves.

    Bottom Line: No, I would not recommend this to a friend

    1 people found it helpful

    Link to this Review
    • Feb 17, 2018

      Company Response from Focallure, LLC

      Dear customer,

      Sorry to hear that. Can you please let me know your order ID, so I can help you resolve the issue.

      Thank you.


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