Jack Wright
Norway, MIMember since February 2018

Reviews (1)


    • Feb 14, 2018
    • Verified Reviewer

    Tommie Copper

    Extremely poor service

    Overall Experience:

    I placed an order for the leg sleeve on February 3, 2016, and it was shipped using the company's only offer that wasn't a scam coupon for a future order or a coded discount which did not apply to this item. It is now February 13th and my order is in Illinois, where it has been since last week.

    I tried to email the company to see what was going on but immediately got a message back that email address was incorrect. I just got off the phone with a "service" representative and told him that I didn't intend to keep the product and just asked if there was a return address attached so I could return it unopened if it ever shows up. I did not ask that they pay the return postage, but he immediately told me that if I had read the agreement that I would have known it was my responsibility to pay for the return. Again I did not ask the company to pay anything, just that there was a good return address for it. He then informed me that after it was received, it would be 8-10 business days for return.

    Never once was any mention of explanation of why it was delayed. None of the "No I'm sorry, let's see if I can find it and when delivery might be expected." Pretty much just an attitude of "who cares" and "not my problem."

    Bottom Line: No, I would not recommend this to a friend

    19 people found it helpful

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