Lilian Samson
WashingtonMember since February 2018

Reviews (1)


    • Feb 15, 2018
    • Verified Reviewer

    Mott & Bow

    Don't ever buy their products or you will regret it!

    I normally don't write reviews, but they got me this time.

    I am so beyond in disbelief that they're still in business. First of all, it's a terrible product. And you'll regret it the moment you'll try it.

    But that's beyond of what I experience. It took a month and a half from the time it was ordered to the time I got a "partial" refund back.

    Yes, you will risk not getting a full refund back!

    Bottom Line: No, I would not recommend this to a friend

    4 people found it helpful

    Link to this Review
    • Feb 19, 2018

      Company Response from Mott & Bow, Inc.

      Hi Lilian,

      Thanks for the feedback. We're sorry about your bad experience. You are right in that we were delayed in your refund. The reason that happened is we contacted you to offer a free exchange, so we could help you find the right product. We waited a few days and after not receiving a response we proceeded with a refund. Again, we regret that our outreach was misunderstood. We invite you to check your spam folder to corroborate the legitimacy of all the information provided above. Please let us know if you want to give us another chance, we'd gladly love to help you out in any way we can. Call us at 855-798-9009 or send us an email to help@mottandbow.com.

      Best,

      Mott & Bow


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