I've only been using hims for three months, but that seems to be enough to realize it's time to look elsewhere.
The customer service, if ever needed, is spotty at best. My second month, they were out of product and didn't inform me for another month. And getting a response takes a few days everytime for me.
As far as the product, the shampoo is missing a lot of key ingredients known to be useful for hair regrowth, like saw palmetto, beta-sitosterol or ketoconazole. And I've noticed a surprisingly high amount of hair in the shower.
Because of that, it only makes me wonder the purity of their other products. That's only my personal three-month experience, and I've switched over to other products now.
Bottom Line: No, I would not recommend this to a friend
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