Reviews (1)

I went on to this website to check out the meal options, in order to do that they ask you to place all your information including your credit card onto the site. After you place all your information in, they then asked you for two emails. I did not want to give emails until I asked friends first so that was the end of it or so I thought.

Today I get an email saying that my order from HelloFresh is on its way (?). An order that is called "Chef's Choice," so I call customer service and the girl was not very nice. She said I received an email to confirm your purchase, which I did not (I checked my delete box and my spam box, nothing). She then said there was a deduction to my bank account and I said I did not see that, and she said I should check my bank account more carefully. I said, "well, please tell me how I know that I placed an order when the website did not say thank you for your order or your order has been placed?" She says it does, I must not have seen it. I said "I know, I would not place an order where your company was picking choices for me because I have many allergies."

So now I have to find someone to give one of these meals away to because I can't eat it! Not happy, and customer service, which I called twice, was not nice.