I agree with everyone that the cookware works great for the first few uses, but then develops spots that stick and cannot be cleaned no matter how hard you try. But what I did not expect was, the other night while I was simmering a pot of soup on my gas top range, the lid made a popping sound when I went to check on it, it had burst into a million pieces for no apparent reason.
I tried calling customer service, and she told me there would be a $10 fee to replace the lid plus shipping and handling. When I complained, she said "let me give you the corporate office, I apologize," and said that I had to call the corporate office. I called the corporate office and continued to tell them my story, and they instantly disconnected me and sent me to an automated line that said the number for customer service is 888 326-0978. Yeah you guessed it, the same number I called initially.
Bottom Line: No, I would not recommend this to a friend
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