I placed an order on January 21, 2018 for a large fridge magnet.
I waited.
In the app, it says February 7th delivered. I waited again, in case of delay.
February 14th: I posted a query on status and was asked to wait 2-3 more days.
February 16th: I posted again after double checking that tracking says it's picked up at another post office.
February 16th: they tell me they can't help, check with post office.
February 19th: I went down to post office and confirmed that it's neither addressed to me nor my address, I posted on the site.
February 19th: I got a rubbish reply: "pass this feedback to the team."
February 21st: I asked for a refund.
February 21st: an excuse was given that since it's delivered, no refund, even if it's wrongly delivered.
Bottom line, buy at your own risk.
Bottom Line: No, I would not recommend this to a friend
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